Legal

Imprint

Provider details, intermediary information and contact.

This is our English translation for your convenience. The German version prevails.

Provider

Alteos GmbH

Tied insurance agent of AXA Versicherung AG under § 34d Abs. 7 Nr. 1 GewO

Hanna is a brand of Alteos GmbH and not a separate company. Alteos GmbH alone is responsible within the meaning of § 5 DDG (German Digital Services Act).

Address
Tauentzienstr. 7 b/c
10789 Berlin
Managing Director
Dr. Sebastian Sieglerschmidt
Chair of the Advisory Board
Dr. Marc Daniel Zimmermann
Commercial register
Amtsgericht Charlottenburg, HRB 196162 B
VAT ID
DE298344543

Insurance intermediary register

Registered with the Berlin Chamber of Industry and Commerce (IHK), Fasanenstraße 85, 10623 Berlin, as a tied insurance agent under § 34d Abs. 7 GewO

Register number
D-4UIL-5XJ29-40

Joint register office under § 11a Abs. 1 GewO

Deutscher Industrie- und Handelskammertag (DIHK)
Breite Straße 29
10178 Berlin

+49 (0) 180 600 58 50
(20 cents per call from a German landline, up to 60 cents per call from a mobile)

http://www.vermittlerregister.info

Professional regulations

  • § 34d Gewerbeordnung (GewO), Trade Regulation Act
  • §§ 59 - 68 Gesetz über den Versicherungsvertrag (VVG), German Insurance Contract Act
  • Verordnung über die Versicherungsvermittlung und -beratung (VersVermV), Insurance Mediation Ordinance

The professional regulations can be viewed and downloaded on the website http://www.gesetze-im-internet.de run by the Federal Ministry of Justice and juris GmbH.

Overview of external complaints bodies

Participation in dispute resolution proceedings before a consumer dispute resolution body is based on voluntary membership of the Insurance Ombudsman (Versicherungsombudsmann e.V.).

Versicherungsombudsmann e.V.
Postfach 080 632
10006 Berlin

Phone: 0800 3696000
Email: Beschwerde@versicherungsombudsmann.de

You can find more information online: www.versicherungsombudsmann.de

Federal Financial Supervisory Authority

Bonn office
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Str. 108
53117 Bonn

Frankfurt office
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Marie-Curie-Str. 24-28
60439 Frankfurt

Phone: +49 (0) 228 / 4108 - 0
Fax: +49 (0) 228 / 4108 - 1550
Email: poststelle@bafin.de

You can find more information online: www.bafin.de.

If you are not satisfied with our service, you can contact us directly: Complaints.

Liability for content

As a service provider, we are responsible for our own content on these pages under the general laws in accordance with § 7 Abs.1 DDG. However, as a service provider we are not obliged to monitor third-party information that is transmitted or stored, or to look into circumstances that indicate illegal activity. This does not affect obligations to remove or block the use of information under the general laws. However, such liability is only possible from the time we become aware of a specific infringement. As soon as we become aware of such infringements, we will remove this content immediately.

Liability for links

Our website may contain links to external third-party websites whose content we have no influence over. The provider or operator of the linked pages is always solely responsible for their content. The linked pages were checked for possible legal violations at the time of linking. No illegal content was recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without specific indications of an infringement. If we become aware of infringements, we will remove such links immediately.

Copyright

The right to use the content of this website or parts of it belongs to Alteos GmbH and was transferred to it by the respective authors. Individual pages of this website may be downloaded, stored temporarily and printed exclusively for use within your company. Any other reproduction, transmission or distribution of any content of this website, in particular by downloading, storing or printing, is prohibited without the express consent of the management of Alteos GmbH. Please send any requests about this to us by email.